x

Refund Policy

janu.quest > Refund Policy

Thank you for using Janu. We hope you are satisfied with your purchase. If you are not entirely satisfied with your subscription, we’re here to help.

 

  1. Refund Eligibility

 

1.1. To be eligible for a refund, you must request a refund within 3 days of your subscription purchase.

 

1.2. Refunds will only be issued for unused portions of your subscription. If you have used the Service during your subscription period, you will not be eligible for a refund for that portion of the subscription.

 

  1. How to Request a Refund

 

2.1. To request a refund, please contact us at [email protected] with your request and provide your subscription details.

 

2.2. We may require additional information from you to process your refund request.

 

  1. Refund Processing

 

3.1. Once your refund request is received and approved, we will process your refund within 3 days.

 

3.2. Refunds will be issued to the original payment method used for the subscription purchase.

 

  1. Exceptions

 

4.1. We reserve the right to refuse refunds in cases where we believe the refund request is fraudulent or in violation of our Terms of Use.

 

  1. Contact Us

 

5.1. If you have any questions about our Refund Policy, please contact us at [email protected].

 

Certainly! Here’s a sample Renewal Policy for Janu: